ℹ️ Frequently Asked Questions

How far can I go on a battery?

Our batteries are excellent.

Based on a perfect day, riding weight of 170 lbs, the distance with no-pedaling is is 35 kms(only thumb throttle), 70 km with light pedaling (pedal assist level 3) and 90 km with normal pedaling (pedal assist level 1 to 2).

Battery range depends on weight, riding conditions (wind, hills, bumps), distance and the number of times you stop and go.


Can I take an extra battery with me?

An extra battery is generally not necessary!
 

• If you take a dual battery, it is $39.

• Plus $200 security deposit

• Be a superior rider because of the extra weight

Are you open year-round?

Yes. Book online to ensure availability.


How much does it cost to rent an Ebike in Niagara Falls Canada?

Snap E Bike Rental start at $88. Includes training, and all equipment including helmet & lock. 


Do we rent scooters?

No. We rent one electric bike as shown in the photos.


Do we rent mobility scooter?

No. (Sorry. This is not available).


Can I tow a child or pet? 
 
No. Single riders only. No trailers.
 

Can someone under 16 years old ride the ebike?
 
No, by law.
 

Can I ride an ebike, if I haven't ridden a bike in years?

Yes, but we recommend you train for your outing. If you are confident with balancing on your toes, you can do it.
 
 
Do you offer multi-day rentals?
 
Exceptions are made on a case-by-case basis. If you are a tourist and wish a multi-day rental, call our friendly shop at 905-651-1951.


Can I pay in cash?

Yes. All rentals require an online booking. Any remaining balance can be paid in cash.


What is an Ebike?

An ebike is classified as a bicycle. Ebikes have a small motor that assists the rider's pedal-power.


Do you rent regular pedal bikes?
 
No. 


Are there paved trails to ride?

Yes.  The spectacular Niagara River Recreational Trail is 53 km long and runs from Fort George to Fort Erie.


Do you offer ebike pickup & drop-off?

No.  You must come to our shop to be properly fitted for the ebike and helmet.


Are there charging stations along the route?

No. 


Can I cross into the USA?

No.


Does pedaling recharge the battery?
 
No.


Can I take a ebike charger to go?

No.


Do the bikes have a phone mount?

No. If you are an advanced rider, you are welcome to bring your own.


Does the bike have mirrors?

No. You need fluid head movement, the same as a regular bike. 

If you wish to bring a mirror that is fine.


Do you have different sizes and styles of saddles?

Yes. We are confident that we can fit you with a good seat.


Can I ride in the rain?  

Yes. However, upon request, we issue a full refund due to inclement weather.


Still have a question?

We'd love to help. Text us at 905-651-1951 and we'll respond promptly.