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Niagara Falls E-Bike Rental FAQ

Everything You Need to Know Before Your Snap E Bike Adventure

💵 How much does it cost to rent an e-bike in Niagara Falls?

Rentals start at $100. Your rental includes a helmet, lock, bottled water, maps, personal e-bike & helmet fitting, safety training, and taxes.


🕖 How long is the rental?

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A standard rental is 4 hours. Your 4-hour rental begins when you ride away from our shop.

 

 

⏱️ Can I extend my 4-hour rental?

Yes! Extend your ride for $6 per half-hour — or go all day for a maximum of $25 extra. Decide in person and pay after your ride. Latest return is 7:30pm unless noted otherwise.


👤 Who can ride?

  • Ages 16+ only (by law)

  • Max weight: 250 lbs (113 kg)

  • Min height: 5’1” (155 cm)

  • Must confidently ride a regular bike

🚲 Do I need e-bike experience?

No e-bike experience is required. We provide a personal e-bike & helmet fitting, safety training and a practice ride before your rental begins.

 


🅿️ Do you have parking?

Yes ✅ Free customer parking is included.

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🛣️ Where can I ride?

  • ✅ Paved trails, including the spectacular 53 km Niagara River RecreationTrail

  • ❌ No dirt/gravel trails, highways, sidewalks or travel to the USA

  • 🗺️ We'll help you choose a route before your ride

🗺️ Do you provide routes and maps?

Yes! We’ll help you choose a self-guided Niagara River adventure based on your interests, available time and desired distance. Downloadable route maps and an interactive Google Map are available on our Niagara River Trail page.

🔋 How far can I go on a battery?

Range depends on rider weight, wind, hills, and stop-and-go riding.

Based on a 170 lb (77 kg) rider under typical summer conditions:

  • 35 km → Throttle only (no pedaling)

  • 70 km → Light pedaling, assist level 3

  • 90 km → Normal pedaling, assist level 1–2

🔋 Can I take an extra battery with me?

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An extra battery isn't necessary for most rides.

  • 🔋 Take a second battery: $40 + $100 security deposit

  • 🔋 In-shop battery swap: $10

  • 🚚 Battery delivery: $10–$50

🛞 What features do your e-bikes have?

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  • 4" fat tires for stability & comfort

  • Extra-wide cushioned seats

  • Multiple saddle styles available

  • No phone mounts or mirrors — you're welcome to bring your own

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🚫 What rules should I know?

  • 🍺🚫 Riders must be sober

  • ⛑️ Helmet required (provided)

  • 🎧🚫 No headphones

  • 🐶👶🚫 No towing children, pets or trailers

👕 What should I wear or bring?

 

Dress in layers for the weather and wear closed-toe shoes suitable for cycling. We provide your helmet, lock, bottled water and maps.

 


💳 Do I need a deposit?

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Yes. A $200 security deposit per e-bike is required and released after your ride.

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🌧️ What if the weather is bad?

If you'd like to cancel due to rain or unsafe weather, contact us before your scheduled start time to request a full refund.

For safety, we do not rent when snow or ice is present on the riding surface. If this affects your rental, you'll receive a full refund.

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📅 Are you open year-round?

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Yes ✅ We're open year-round, weather permitting. Book online to ensure availability.

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📆 Do you offer multi-day rentals?

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Multi-day rentals are available on a case-by-case basis. Call or text 📞 905-651-1951 to discuss.


🚚 Do you offer e-bike pickup & drop-off?

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No. All riders must begin and end their rental at our shop. Every rider receives a personal e-bike & helmet fitting and safety training before departure.


🚴 Do you rent scooters, mobility scooters, or regular pedal bikes?

​No. We only rent premium fat-tire electric bikes as shown in our photos.
 


💬 Still have a question?

 

We’d love to help! Text or call us at 905-651-1951.

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